Welcome to 6:33 Candles by Mingo! We are delighted to offer you our exquisite range of scented candles designed to enhance your living space with warmth, fragrance and inspiration. Before making a purchase, please take a moment to review our terms of sale to ensure a smooth and satisfactory shopping experience.

Product Information

  • Product Descriptions: We strive to provide accurate descriptions of our candles. Please note that slight variations may occur due to the handcrafted nature of our products.

Ordering Process

  • Order Placement: Orders can be placed through our official website, Etsy, Facebook, Instagram . Ensure that all personal information is entered accurately to avoid delays.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. Please review this information and contact us promptly if there are any discrepancies.

Payment Terms

  • Payment Methods: We accept major credit cards, PayPal, and other secure online payment methods.

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes and shipping fees, which will be calculated at checkout.

Shipping and Delivery

  • Shipping Options: We offer various shipping options to meet your needs. Shipping rates and delivery times will be calculated based on your location and chosen method.

  • Delivery: Please allow up to 3-5 business days for order processing. Delivery times vary based on your location, preorder status and selected shipping option.

Returns and Exchanges

  • Return Policy: We accept returns within 30 days of purchase for unopened and unused candles. Customers are responsible for return shipping costs. (Please allow up to 14 days to receive a refund.)

  • Exchange Policy: If you receive a damaged or incorrect item, please contact us within 7 days of receipt to arrange an exchange.

Customer Support

  • Contact Information: For any inquiries, please contact our customer service team at customerservice@633candlesbymingo.com or call us at ‪(850) 400-4469. Our team is available Monday through Friday, 10:00 am to 5:00 pm CST.

Disclaimer

  • Limitation of Liability: 6:33 Candles by Mingo is not responsible for any damages resulting from the misuse of our candles. Please follow all safety instructions provided with each candle.

By purchasing from 6:33 Candles by Mingo, you agree to these terms of sale. We appreciate your business and look forward to enriching your environment with our delightful candles. Thank you for choosing us!